by transforming service
What's Humanly possible?
Our purpose is to transform lives by transforming service.
Humanly strives to support organisations to enable them to support their teams to transform the way they are of service to their customers, while being human at work, and by doing so they also strengthen their organisational culture.
And most importantly, they transform lives.
By working with leaders and their teams to co-create solutions that foster wellbeing, quality service delivery, innovation and productivity, resilience and adaptability to change, we are collectively helping to shape environments that humans can thrive in.
Our work is underpinned by several models and theories, including Levels of Work from Judith McMorland and the work and philosophies of Connection Culture from Connection Culture Group.
Supporting teams to enable good lives
In our work in the disability sector, we are supporting organisations to embed sustainable person-directed community-connected practice, with practice-directed business processes and organisational structures, to enable good lives for everyone.
The transformation journey is exemplified by the analogy of the Red Ferrari, where the person is in the driver’s seat of their self-defined good life, and their significant others are in the Red Ferrari journeying with them, and support services are their pit crew and roadside assistance who enable each person to have choice and control in experiencing a meaningful life.
As we have journeyed with multiple participants since 2020, we have come to know that they believe that what will support them to transform how they are being of service, is a well workforce that is connected, self-aware and ready for change, which are natural consequences of working in the Humanly ways.
Nau mai, haere mai – welcome to our space.
Who Humanly works with
Humanly’s programmes are designed for organisations in Human Services, to embed sustainable person-directed practice, with practice-directed business processes and organisational structures.
Team Humanly works closely with teams in the disability sector, delivering nationwide programmes for disability support services, placing emphasis on inclusive communities where everyone belongs and all persons having the opportunity to become valued and contributing citizens.
Humanly’s approach can be applied to transform services with customers in mental health services, aged care services, youth justice, business, and government agencies across Aotearoa New Zealand.
"Knowledge, passion and desire."
"As the Disability sector now looks to the future with the establishment of the new Ministry and commitment by government that the enabling good lives approach and philosophies are to be the way we operate, it was critical from my perspective that I needed to be equipped with all the information, tools and strategies to lead Community Living into the future. Although we believed we had started the journey of organisational transformation the ability to join the Humanly training, and reflect, learn and use the tools offered has been of huge value.
As part of the journey with Humanly I was impressed with the knowledge, passion and desire they have to help make a real difference for disabled people and support organisations to understand and actually drive the changes needed. It is great to be able to bounce ideas off Lisa, Nellie and Logan to check our thinking and strategies. An awesome training programme to be involved in, thanks to you all. I know the Board was also impressed with the information session provided to deepen their understanding."
Warren Herring - Chief Executive - Community Living
"Tools to use."
"Congratulations on your Humanly initiatives to bring enabling good lives to life for everyone. It was a really good course and people have left feeling inspired to move forward.
Your course helps to think of possibilities and tools to use to move from here and now to the future."
Trisha Benge - Centre Director - McKenzie Centre
"A big thank you for facilitating our recent strategic review session. Their ability to guide us through the discussion and ensure we were all able to be heard and contribute was really appreciated.
They have great energy which flowed through to our team."
Ellie Wilkinson - Operations Manager - Hamilton Multicultural Services Trust